Table 1 Different types of customization in the previous works (Tasanen 2018)
From: Survey on ERP’s customization-driven requirements engineering
Luo (2004) | Brehm et al. (2001) | Glass (1998) | Hong and Kim (2002) | |
|---|---|---|---|---|
Configuration | Configure the modules of the innate ERP to represent the business process of the organization | Regularize the modules of the innate ERP to reflect the functionalities of the organization | Choose in the beginning the concerned processes and set the parameters of the innate ERP | |
Modification | Modify the source code of the innate ERP | Modify the modules code to produce a unique business process | The user changes the source code of the innate ERP | Modify the source code of certain modules |
Adaptation | Includes the configuration and the modification | Synonym of customization | ||
Customization | Includes the configuration and the modification | Synonym of configuration | Settle the values of the tables and choose the concerned processes | Does not change the identity of the ERP (at the same time synonym of configure) |
Extension/service supply to the user | Program an additional software in an open interface | Implement the local solutions | Fill the gap between the functionalities of the ERP and the needs of the organization |